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We were a bit spoiled to have Willam to ourselves for this particular event (and we made the most of it!) He's very knowledgeable and was kind enough to allow our group to go off the rails a bit for this session. We may not have been as seasoned as we should have been for this course, but he adapted beautifully to the circumstances and delivered very useful information in a context we could work with. I would gladly attend another session by Willam.
Jason McWhorter (Adobe RoboHelp: Advanced Content Reuse )