Help Authors have long wanted to know: "Am I being helpful?" Adobe RoboHelp Server 8 helps answer that question. In this live class you will receive practical tips on how to configure and publish RoboHelp projects to the RoboHelp Server and to generate user feedback reports.
What is Adobe RoboHelp Server 8?
Adobe RoboHelp Server is a powerful option used with the RoboHelp authoring tool and also:
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Guides readers to the information they seek (especially today’s readers who are Search-centric).
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Gather feedback to create a continuous loop of content improvement.
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Creates an easy single-source method for delivery to different audiences.
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Collects feedback painlessly from readers by analyzing their traffic patterns and search behavior.
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Offers flexible ways of publishing to different audiences.
- Provides a powerful search engine to produce better results.
What is covered in this Course?
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Benefits of content optimization and creating a constant improvement loop with user feedback.
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What end-users experience as they view content delivered with enhanced power of RoboHelp Server.
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System Requirements and scenarios for installing Adobe RoboHelp Server 8.
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Setting up Authoring groups and users - strategies for multiple authoring teams.
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Creating password protected “Areas” for special audiences.
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Administering the RoboHelp Server remotely from any web browser.
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Scenarios for Merging Projects (one TOC/Index/Search/Glossary for many separate projects).
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Generating User Feedback Reports to determine what topics the end users see and what they search for.
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Using the reports to continuously modify content.
- Tips on working with the IT department to deploy RoboHelp Server.
Who should attend this class? RoboHelp Authors, documentation team managers and IT administrators who deploy online help and knowledge bases on the server.
Prerequisites: Adobe RoboHelp Essentials training or similar experience.
Schedule of Classes (all class times 1 p.m - 4 p.m., Eastern):
There are currently no public classes scheduled. If you have a group of six or more, we can offer you a private, custom class. Call 410.956.4949, ext. 711 for more details.
About Your Instructor
John Daigle is president of Evergreen Online Learning LLC based in Evergreen, Colorado. John is a certified RoboHelp instructor and has been teaching RoboHelp since 1992. He is also an Adobe Community Professional and Community Help Manager. John has a Bachelor of Science degree in Journalism from the University of Houston and began his career in broadcast news. John is also a longtime member of STC and frequently speaks at trade conferences.
See also:
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